Frequently Asked Questions (FAQs)
At Sequoyah Dental, we know patients often have questions about insurance, appointments, treatments, and what to expect. Here are answers to the most common ones.
Insurance & Payments
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Q: Do you accept my insurance?
A: We work with most major dental insurance providers. If we are in-network with your plan, your benefits will typically go further. If we are out-of-network, you can still be seen; however, your coverage may differ. Our team will gladly help you check benefits before your appointment.
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Q: What’s the difference between in-network and out-of-network?
A: In-Network means we have a contract with your insurance company to provide services at set rates, often reducing your out-of-pocket costs. Out-of-Network means we are not contracted, but many plans still cover care at our office, though you may pay a different portion.
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Q: Can you help me understand my insurance benefits?
A: Yes! We verify benefits for all of our patients. We’ll explain what your plan covers, what it may not, and what your estimated out-of-pocket costs are before starting treatment.
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Q: What if I don’t have dental insurance?
A: You are welcome here! Many of our patients don’t have insurance. We’ll explain treatment costs up front, and we offer payment options to make care affordable.
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Q: Do you submit claims to insurance for me?
A: Yes! We file claims on your behalf and handle the paperwork so you don’t have to.
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Q: Will I know the cost before treatment?
A: Absolutely! We provide a detailed treatment plan that outlines estimated insurance coverage and your portion before starting treatment. No surprises.
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Q: What forms of payment do you accept?
A: We accept cash, checks, debit, and all major credit cards. We also offer payment plan options for larger treatments—ask our front desk for details.
New Patients
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Q: What should I bring to my first appointment?
A: Please bring a photo ID, your insurance card (if applicable), and a list of medications you’re taking. Arriving 10 minutes early helps us keep your onboarding and visit smooth and timely.
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Q: What will happen at my first visit?
A: We’ll review your health history, take any necessary X-rays, perform a comprehensive exam, and clean your teeth (if appropriate). Then we’ll discuss recommendations tailored to your smile.
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Q: Do you accept new patients and families?
A: Yes! We love welcoming new patients of all ages, whether you’re new to the area or just looking for a better dental experience, we’d love to welcome you to our Sequoyah Dental family.
Appointments & Scheduling
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Q: How often should I visit the dentist?
A: For most patients, every 6 months is ideal for cleanings and checkups. Some patients may need more frequent visits based on their oral health.
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Q: What if I need to cancel or reschedule?
A: We ask for at least 24 hours of notice so we can offer your time to another patient.
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Q: Do you see emergency cases?
A: Yes! If you’re experiencing pain, swelling, or a broken tooth, call us right away and we’ll do everything we can to see you promptly. If it is a medical emergency, dial 9-1-1.
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Q: What if I have a dental emergency after hours?
A: Call our office. Our voicemail will provide instructions for reaching us or getting care right away. If it is a medical emergency, dial 9-1-1.
Treatments & Services
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Q: Do you offer cosmetic dentistry?
A: Yes! We provide a full range of cosmetic services including whitening, veneers, crowns, and smile makeovers.
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Q: Do you treat children?
A: Absolutely! We love seeing patients of all ages and making dental visits positive for kids.
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Q: Do you offer teeth whitening?
A: Yes, we offer professional whitening treatments that are safe, effective, and deliver faster results than over-the-counter products.
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Q: What are dental implants?
A: Dental implants are a permanent solution for replacing missing teeth. They function like natural teeth and help maintain jawbone health. We can walk you through whether implants are right for you.
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Q: Do you do same-day crowns?
A: Yes, with our advanced technology, many crowns can be designed and placed in a single visit. No temporary crowns, no second appointment.
Comfort & Care
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Q: What if I’m nervous about dental work?
A: You’re not alone. We pride ourselves on creating a comfortable, stress-free experience. We offer options to help you relax, and our team will talk you through each step.
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Q: Can I bring someone with me to my appointment?
A: Yes, you are welcome to have a friend or family member accompany you, especially if it helps you feel more comfortable.
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Q: How do you keep your office safe and clean?
A: We follow strict sterilization protocols that meet or exceed CDC and OSHA guidelines. Your safety is always our priority.
General Questions
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Q: Why is regular dental care important?
A: Dental visits help prevent small issues from turning into big (and costly) problems. Cleanings and exams protect your overall health too, since oral health is closely tied to the health of your whole body.
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Q: How can I maintain good oral health at home?
A: Brush twice daily with fluoride toothpaste, floss once daily, limit sugary foods and drinks, and keep up with regular dental visits.